1. WHAT DATA DO I STORE?
I store all of the data that I need in order to maintain my relationships with customers and clients. This data ranges from records including full name, email address and country, to more extensive records that include full name, telephone number, email address, home and work address, as well as details of dependents.
For tax purposes, if you attend a class or buy a product, I will store your tax identification number and all of the data that I need to issue a correct invoice in all of the jurisdictions in which I operate.
I may store both your shipping address, for product delivery, and your billing address, which can be used to verify credit card payments or other methods of payment.
2. WHY DO I STORE YOUR DATA?
I store your data in order to provide the services I offer free and to fulfill our contractual undertakings with our customers and clients.
Personal data is stored to be able to send you information, free samples, products and to register you for classes and telecalls.
Recordings of classes and telecalls are stored and distributed to enable clients and customers to play back classes or telecalls they attended.
Your stored data enables me to serve you better.
3. WHO HAS ACCESS TO YOUR DATA?
Within my organization, the individuals with access to your data are those requiring those data to be able to fulfill our contractual agreements with our customers and clients. Which may include my communications and marketing team, event organizers, administrative staff and contractors.
In addition, outsourcing work on specialist tasks within IT and accounting, for example, sometimes requires me to grant consultants access to your data whenever and wherever this is required to fulfill our legal obligations towards official authorities or to develop and improve my services.
**Please note: All of the above mentioned persons will not have access to your class or product history or your tax number.
4. WHO DO I SHARE YOUR DATA WITH?
As mentioned above.
5. HOW LONG IS THE DATA STORED?
We keep the data stored as long as…
- we have a relationship with you as a customer, client or interested party
- we are legally obliged to, for tax purposes
- until you unsubscribe or ask us to delete your information
6. WHAT DATA PROTECTION RIGHTS DO YOU HAVE AS A CUSTOMER?
As a customer, you have the right to…
- manage your email or paid subscription
- correct any and all information I have stored
- request details of the data I have stored regarding you
- request deletion or limitation of your stored data
If you would like to update, change or amend your data, please let me know by contacting me at this email address: email@example.com
If you would like to be deleted from my database, please contact us here: firstname.lastname@example.org
7. ARE CUSTOMERS OBLIGED TO PROVIDE THEIR DATA?
Yes, as a customer or client, you must provide the data I need to be able to fulfill my contractual obligations within the various services I offer.
Depending on what you are requesting from me, I will ask you to provide information that may range from your full name, email address and country to more extensive details including full name, telephone number, email address, home and work address, as well as details of dependents.
8. WHERE DO WE STORE YOUR DATA?
In general, information is stored in cloud services and on computers in the United States of America.
9. HOW DO I PROTECT YOUR DATA?
The stored data can only be accessed through security-protected entry points by users with permission to access the information.